I’ve currently got a project to built a support system for a councelling service. The support will be free for the first 4 email exchanges, after this each ticket must be paid for. It will act very much the same way as any software support helpdesk but with the added need for a payment service.
Their current website is built on wordpress.
Can anyone recommend a wordpress plug in or free software which may help with this project. And would it be better to use support ticket software or shopping cart software for the project.
Any help would be appreciated.
How would you approach this JR?